What are your data retention policies and can we opt out of data collection?

Last updated: March 10, 2026

Context

Customers may want to understand how long their data is retained and whether they have options to opt out of data collection, particularly for model training purposes. This is often important for compliance and privacy considerations.

Answer

We retain personal data only as long as necessary to provide the service and comply with legal obligations. For complete details about our data handling practices, please review our privacy policy.

Regarding data retention options:

  • Zero data retention options are currently available only for enterprise customers

  • If you're interested in these options, please contact our team to discuss enterprise features

For any specific questions about data collection or retention policies not covered in our privacy policy, please reach out to our support team for clarification.