FAQs

What does the video duration limit mean on each plan?

›

How do I create a lip sync video?

›

How do I log out from all active sessions on my account?

›

Commercial usage rights across Sync.so subscription plans

›

Can I swap a single word or small portion of my video?

›

How do I log out of my account?

›

How do I download my generated video?

›

Can I generate lip sync videos from static images?

›

How to get effective support when contacting us

›

How to Remove Watermark from Generated Videos

›

no lipsync on my ai-generated character

›

Understanding and Managing Concurrency Limits for Large-Scale Video Generation

›

How do I delete my account?

›

Why is my AI avatar generation showing poor lip sync and robotic movement?

›

How do I get my full secret API key?

›

Why is my generation taking so long or stuck in processing?

›

How to use Text-to-Speech (TTS) with Sync

›

How do I select which person to lipsync when there are multiple people in my video?

›

How do I view videos generated through the API?

›

What languages does Sync support for lip-syncing?

›

Sync Support FAQ

›

Can I preserve original video formats like ProRes 422 when using the Premiere plugin?

›

What are your data retention policies and can we opt out of data collection?

›

sync. Studio Workflow

›

Can I use one subscription on multiple devices?

›

Can I create videos using my own voice by cloning it?

›

How do team workspaces work on Sync?

›

How do I lip sync a video with multiple speakers or a two-person dialogue?

›

Where to find Advanced Mode in Sync Studio

›

Can I get a custom pricing plan or credit pack?

›

Can I recover deleted projects?

›

Do you offer discounts for non-profit organizations?

›