FAQs
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- Sync Support FAQ
- How do team workspaces work on Sync?
- What languages does Sync support for lip-syncing?
- Can I preserve original video formats like ProRes 422 when using the Premiere plugin?
- Why is my generation taking so long or stuck in processing?
- Why is my AI avatar generation showing poor lip sync and robotic movement?
- no lipsync on my ai-generated character
- How do I view videos generated through the API?
- How do I download my generated video?
- Do you offer discounts for non-profit organizations?
- How do I lip sync a video with multiple speakers or a two-person dialogue?
- Commercial usage rights across Sync.so subscription plans
- How to Remove Watermark from Generated Videos
- How do I select which person to lipsync when there are multiple people in my video?
- How do I get my full secret API key?
- How to get effective support when contacting us
- Can I swap a single word or small portion of my video?
- Where to find Advanced Mode in Sync Studio
- Can I generate lip sync videos from static images?
- How to use Text-to-Speech (TTS) with Sync
- Can I use one subscription on multiple devices?
- What are your data retention policies and can we opt out of data collection?
- How do I log out of my account?
- Understanding and Managing Concurrency Limits for Large-Scale Video Generation
- Can I get a custom pricing plan or credit pack?
- How do I create a lip sync video?
- How do I delete my account?
- Can I create videos using my own voice by cloning it?
- What does the video duration limit mean on each plan?
- sync. Studio Workflow
- How do I log out from all active sessions on my account?
- Can I recover deleted projects?